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TOURS > BOOKING CONDITIONS
The booking conditions and general information set out below are designed to outline our obligations to you and your commitments to us. The booking conditions below form the contract between us. Please read them carefully before booking. We want you to have an enjoyable tour with Sakertour and the avoidance of any misunderstanding is to our mutual advantage.

SAKERTOUR PHILOSOPHY
Our philosophy of birdwatching and hide-photography tours is centered around value for money. We  believe,  practice and explore our university-based training, our research and scientific background and our unrivalled local knowledge. The real value of our birdwatching tours is guaranteed by our unique 30 years experience, an outstanding diversity of birds, peaceful and hospitable lowland, foothill and montain landscapes, professional  guide services, stable and comfortable logistics and the legendary Hungarian hospitality in the Carpathians.

RESERVATIONS
If you wish to register for a Sakertour fixed-date tour you should complete a booking form and send it to us electronically or by mail to our office address. Reservations for tours require a deposit of 400 Euros per person, which is non-refundable upon receipt. We accept reservations with deposits in order of their receipt. Mailed or telephoned reservations are accepted provided they are followed by the appropriate deposit within 21 days.

PAYMENT
Payment has to be made in Euros (€) and should be made by bank transfer. Please ask for account details of Sakertour at sakertour.office@gmail.com
Sorry, we cannot accept payment by credit card.
Invoices for the balance of tour price will be mailed about 6 weeks (40 days) before departure. Payment is due on receipt of our invoice.

PRICES INCLUDE:

  • all transport as noted in the itinerary (Budapest to Budapest or Bucharest to Bucharest)
  • all accommodation, based on shared rooms. Please request a single room on the booking form if you need one.
  • 3 meals per day (Birdwatching tours: Breakfast and dinner will be at the hotels and lunches will either be taken at a traditional Hungarian inn or csárda, or as picnics in the field. Dinner is a three course set menu; Hide-photography tours: Breakfast and lunch is usually packed to be able in hides early. Dinner is a'la carte).
  • we supply hot drinks throughout the day if required (on birdwatching tours)
  • wine tasting in Tokaj (on birdwatching tours)
  • services of the tour leader
  • services of local guides
  • trip materials and maps if they are available
  • permits to visit National Parks

PRICES DO NOT INCLUDE:

  • air tickets
  • food beyond the 3 meals per day mentioned in the itineraries
  • tips for drivers, tour leaders and local guides
  • optional programmes
  • telephone calls
  • alcoholic beverages (except the wine tasting in the Tokaj World Heritage area)
  • laundry
  • room service, snacks and anything of a purely personal nature.

CANCELLATION CHARGES

  • If notice of cancellation is received in writing more than 4 weeks (30 days) before departure of the tour, the cancellation charge is limited to the 400 Euros per person deposit.
  • If notice of cancellation is received 3 weeks or less before departure the cancellation charge will be 100% of the tour price.

TOUR ALTERATIONS
Sakertour reserves the right to cancel or alter the content of a tour if this is necessary. Changes in itinerary may occur as a result of bird activities, weather conditions or unexpected hotel problems. If major changes are made by us before the start of the trip, participants will be informed and may withdraw without penalty if they choose to. If we have to make a major change while the tour is in progress the additional costs, if any, are the responsibility of the participant.

ACCOMMODATIONS
We reserve the right to change accommodation from that specified within our programme, for whatever reason. Whenever possible, changes will be to accommodation of equivalent or higher standard. Where this is not possible, we may occasionally have to settle for accommodation of a lower standard, in which event a refund will be made to participants after the tour.

PHOTOS
We reserve the right to take photographs during the operation of our tours, and to use the resulting images for promotional purposes. By booking with us, tour members agree to allow their image to be used in this way. Participants who prefer that their image should not be used must inform us prior to the tour.

TRAVEL INSURANCE
Every participant booked on any Sakertour holiday should make her/his own travel insurance arrangements.

TOUR CANCELLATION
We reserve the right to cancel any tour for any unforeseen circumstance. In case of cancellation, all deposits and other payments for the tour will be refunded.

GROUP SIZE
The minimum group size on our fixed date tours is two persons, and the maximum is 10 persons plus tour leader and local guides.

THE PACE OF OUR TOURS AND PHYSICAL EFFORT
Generally there is no extreme physical exercise required, but sometimes we climb hills or walk on wet or uneven terrain. Although the effort is always rewarding, if you feel tired or just would like to have a break, you will usually have a chance to stay at the car/coach/minibus instead of walking. On most days, you should be able to complete walks of a few hours duration and you should be able to meet the schedule of the tour each day. If you have a health problem, please advise us in writing on the booking form.

FINAL TOUR INFORMATIONS
A list of possible bird species is downloadable from the birdlist page. We will also supply a bird checklist for a daily log call (in the evening) in the arrival pack. General information will be sent to each participant two weeks before departure, which will include final information, meeting instructions and additional material.

RESPONSIBILITY AND LIABILITY
Sakertour is responsible in operating the ground arrangements of the tour for participants as stated in our programe. We will accept responsibility should the services we are contractually obliged to provide prove deficient or not of a reasonable standard. We will also accept responsibility for loss or damage due to the acts or omissions of our employees. We will accept responsibility for the negligent acts or omissions of our employees whilst acting within the scope of their employment in respect of claims arising as a result of death, personal injury or illness to the client. All claims must be notified to us in writing within 21 days of your return from the holiday.
Sakertour disclaims all liability for any death, injury, damage, loss, accident, or irregularity which may be occasioned either by reason of any defect in any vehicle, or through the acts or defaults of any company or person engaged in conveying the passenger, or of any hotel proprietor or servant of any person engaged in carrying out the purpose for which all orders, tickets, and coupons are issued, or otherwise in connection therewith. The right to alter any land tour arrangement is reserved.
Sakertour will accept no responsibility or liability in respect of losses or additional expenses incurred as a result of transport delays, flight changes or cancellations, sickness, quarantine, war, riots or political crises, threat of terrorist activity, strikes, industrial action, government intervention, natural or nuclear disaster, fire, weather conditions, flood, acts of God or other similar events beyond our control. Any additional costs that result, such as extra flights and hotel accommodation, will be your responsibility and must be paid for directly at the time.

COMPLAINTS
If you should have a complaint please notify the leader as soon as possible in order that the matter can be dealt with promptly. If it is not dealt with to your satisfaction on the spot, the nature of the complaint should be stated in writing promptly and preferably within 10 days of the ending of the tour. In any event, we will not be under any liability in respect of any claim of which we are not notified in writing within one month of the ending date of the tour.


SAKERTOUR – The Carpathian Birding Company
Tel: +36 30 9957 765 – Email: sakertour.office@gmail.com